eSIM.co.jp
ENJA

Transfers of personal data outside Japan

Purpose of this notice

This notice is provided in advance under Article 28(2) of Japan's Act on the Protection of Personal Information, before we transfer your personal data to third parties outside Japan.

You consent to this transfer when you place an order. Without your consent we cannot issue an eSIM and therefore cannot accept the order.

Why the transfer is necessary

We are not a carrier. We sell capacity prepared by overseas operators.

Issuing a single eSIM requires us to send an issuance request to that operator, which cannot be fulfilled without the information relating to your order.

Destination countries

The People's Republic of China (including the Hong Kong SAR).

The country of the carrier serving your destination (listed under "Coverage" on each product page).

Recipients

Our supplier, an eSIM platform operator, and the carrier at your destination.

What is transferred

· Order number, product code, number of days

· Device identifiers needed to issue the eSIM, where you provide them

· For plans in Taiwan, Hong Kong and other regions where real-name registration is required by law: the name, number, nationality and date of birth on your passport

We do not transfer your name, email address, phone number or payment information.

The destination country's regime (China)

China has a Personal Information Protection Law, in force since 1 November 2021, covering both the private and public sectors.

However, no independent supervisory authority equivalent to Japan's Personal Information Protection Commission has been identified.

Under the Cybersecurity Law, the Data Security Law and the National Intelligence Law, state security organs may require businesses to provide information and cooperation, and the limits and transparency of such access are not clearly defined.

This summary is based on the survey of that country's regime published by Japan's Personal Information Protection Commission. Please refer to its website for the latest information.

Measures taken by recipients

We require recipients not to use the transferred information for any purpose other than issuing the eSIM and providing the line, not to pass it on to further parties, and to take the security measures necessary to protect it.

Withdrawing consent

To withdraw your consent, contact info@esim.co.jp. Information already sent for an eSIM that has been issued cannot be recalled.

After withdrawal we are unable to accept further orders from you.

Contact

Questions about this notice, and requests for further information about the destination country's regime:

CLAYTON DIVIDE VALLEY CORPORATION — personal data enquiries

Email: info@esim.co.jp Phone: +81-50-1730-9585 (9:00–16:00 JST)

Effective

25 August 2026

This English text is a reference translation. The Japanese version is the original and prevails.

Transfers of personal data outside Japan | eSIM.co.jp